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Sporty's Customer Knowledge Base

<p id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; font-size: 16px; color: rgb(0, 0, 0); font-family: Assistant, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shortly after your order is placed, you will receive an email confirming your order has been received. Please contact support if you have additional questions about the status of your order.</p>

Shortly after your order is placed, you will receive an email confirming your order has been received. Please contact support if you have additional questions about the status of your order.

How do I know you have received my order?

Ordering and Shipping

Do you offer free shipping?

Do you offer any discounts?

How do I track my order?

How long will it take to receive my order?

Can my order be gift wrapped?

Buy Now and Ship Later

How do I place an order?

How do I check the status of my order.

Can I place my order by phone?

Do you ship internationally?

How do I cancel my order?

How can I report a fraudulent order?

How much does shipping cost?

How do I get my free shipping code?

How do I redeem my Sporty's gift card?

What is the Sporty's Guarantee?

What is the process for returning an item?

What is your headset Test Flight Guarantee?

Price Guarantee

What is your privacy policy?

Returns, Policies, and Guarantees

I need to change my email address

I can't log into my Sporty's or Courses account

How To Delete Your Sporty's Pilot Training User Account

How do I get my username and password?

How do I change my account email address?

How do I reset my password?

How do I cancel my Pilot Training+ Membership renewal?

I need assistance with my online pilot training courses

How do I cancel my Chart Subscription?

How do I get removed from your mailing list?

User Accounts and Subscriptions

What payment methods are accepted?

Can I use multiple credit cards for one order?

How do I redeem a giftcard?

Do you collect sales tax?

How do I claim a sales tax exemption?

Payment and Gift Cards

What should I do if I’m experiencing issues with my electronic/digital product?

How do I find the product I need?

Why Choose Sporty's Learn to Fly Course?

New Product Submission

How can I troubleshoot access to course materials I've purchased when they're not working?

Product Related

I bought a Sporty’s course but I can't access it

How to request a written test endorsement using Sporty's Pilot Training Course

How To Use Test Prep Study Modes In Sporty’s Pilot Training Courses

How To Download Training Content For Offline Use

Do I have to be enrolled in a flight school or have my student pilot certificate to take Sporty's courses?

How To Use SmartNotes in Sporty's Pilot Training Course

How to reset my Sporty's course video progress

How To Use the FIRC ACR Paperless Renewal Service

How To Send Endorsements To ForeFlight Logbook

Learn to Fly Course User Guide

How do Young Eagles access the Pilot Training Course?

How to get free access to Sporty's Flight Instructor Portal

How To Use Sporty's Free Electronic Flight Instructor Refresher Course (eFIRC)

How to make student - instructor connections with Sporty's Pilot Training course

How instructors can interact with student's progress

How to earn a $25 gift card every time your student buys a Sporty's course

CFI Sharing

How To Install Sporty's Pilot Training on a Smart TV

How To Uninstall Sporty's Pilot Training on MacOS

Installation

How To Connect Your Pilot Training Courses with Flight Schedule Pro

How Can My Flight School Sell Sporty's Courses Through Flight Schedule Pro

Flight Schedule Pro Integration

Pilot Training

How do I know you have received my order?Updated 2 months ago